TSL has full-fledged facility to support OEM for any defects during the fulfillment to your customers, be it software bugs or hardware cosmetics screening, in order to make sure you have right product for delivery
Our technical support team is experienced to manage the project assigned, right from issue diagnosis, software flash, debugging to reporting
If you have troubleshooting demand in multi-locations, we can outsource our engineers to support your project on-site
Our services cover issue diagnosis, log capture, software re-flash, FOTA, debugging, reporting, project management, and engineer support
Setup & Debug RF Environment
It is an often scenario that OEM needs to set up RF test environment to calibrate and test product RF performance
TSL has multiple CMW500 RF testing instruments and experiended RF engineering team to support OEM to set up, debug, test RF and provide report
Software Reflash
TSL has full-fledged product line in our Dallas factory to support OEM to diagnose the issue, flash the software, repack the devices and re-fulfill to your clients
During the software upgrade project, we can provide you with experienced bilingual project manager for easy communication across different time-zone
